At Rural Route Clothing Company, we believe that every customer deserves to feel valued and satisfied with their shopping experience. That's why we have crafted a simple and straightforward exchange policy designed with you in mind. We want to ensure that you leave our store feeling happy and confident in your purchase.
We understand that sometimes things don’t go as planned. Whether it’s a size issue, a change of heart, or simply wanting to try something new, we are here to help! Our exchange policy allows you 14 days from the date of purchase to reach out to us about an exchange. This means you have ample time to decide if your item is the perfect fit for your style and needs.
While we do not offer refunds, we believe in providing you with options that will keep your shopping experience enjoyable. You can exchange your item for another product that catches your eye or opt for store credit, allowing you to explore our collection at your leisure. We want you to feel empowered to express your personal style without any pressure.
Our goal is to make this process as convenient and easy as possible. We want you to feel excited about your choices, and we are committed to ensuring that your experience with us is seamless. If you have any questions or need assistance, our friendly team is just an email or phone call away. We are dedicated to making sure you leave with a smile!
So, if you find yourself needing to make an exchange, don’t hesitate to reach out. We are here to support you every step of the way. Your happiness is our priority, and we can’t wait to help you find the perfect outfit that speaks to your unique style!
Email: ruralroutecc@gmail.com
Phone: (270) 459-1373
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